Strawberry Park Hot Springs, Lodging & Massage 970-879-0342
44200 Country Road 36, Steamboat Springs, CO 80487 Open today until 12 a.m.
- Phone: 970-879-0342
- Alternate Phone: 970-870-6834
This business appears in: Arts & Entertainment, Attractions, Beauty & Fitness, Massage Therapy, Health Care, Alternative Medicine, Management, Real Estate & Rentals, Lodging & Rentals, Recreation & Sporting Goods, Other Sports, Outdoors, Recreation, Travel & Accommodations, Hotels & Lodging
Staff is rude, unprofessional, unorganized. They ignore or yell at you. They take cash only and do not issue receipts. Every time you need to go to your car in the parking lot, you need to warn them you are leaving. Sometimes there nobody at the gate to warn. I wonder if they pay proper taxes on all that cash? My friend cut her foot on glass in the pool, despite the fact that glass is not allowed.
Nothing like the website. The drive up was muddy and tricky. The place is rundown and filty. The utterly gross part was that there were feces in one of the pools and outside. Apparently at night people get drunk and naked and vomit and poop in and around the pool. Got my kids right out and on the way home. Hey Health Department shut this filthy place down! Don't waste your time. There are other hot pools in town. P.s There is no place to shower so if you touch any of that filth you have to wash in that same hot pool....
This place is HORRIBLE! The man at the front gate (foreign with dark hair in a pony tail) claiming to be the manager was completly rude and sarcastic from the time we walked up to the gate until we were leaving the premisis. He even went as far as to stand in the parking lot watching us drive away. My party of 8 as well as another party of 6 whom we did not know and witnessed the rudeness left and went to the Rec center in town. We also ran into a group leaving the facility complaining about how rude this person was and that they would not be returning. I am not sure how this so called manager has been working there but they might want to reavaluate his postion as his customer service skills are non-existent. The rest of my trip in Steamboat was excellent because every place I visted after this experiance the customer service was as it should be.... EXCELLENT! My experience at Strawberry Park HotSprings left a sour taste in my mouth and I will not be returning nor will I recommend this place to anyone! After reading some of the reviews (which I sould have done before I went...live and learn) We are not the only group to be treated this way....sounds like word is getting out on the rudeness of this facility!
It's an awesome experience to sit in the hot springs at night while snow is falling. However, I do recommend bringing a flashlight as they have no lights on the rocky walkway down to the springs. And be prepared to be cold once you get out!